Gambler Gets $25,000 Payout At Rivers Casino
PITTSBURGH -- State regulators said a gambler won a $25,000 jackpot on a Rivers Casino slot machine that should have paid out only $12.
The Pennsylvania Gaming Control Board said the false jackpot happened on May 29, 2010. The generous payout happened in one of five instances involving machines that weren't properly tested or certified.
Casino officials said that the player was allowed to keep the jackpot, and that they paid all taxes on the prize.
"Did they give them the $25,000?" customer Heather Neish asked. "Good, they should have. It was their mistake."
"I like the fact that they paid out, because you see how much money they make here in one day. That's a drop in the bucket," customer Curt Neish said.
Rivers spokesman Jack Horner said the casino takes the matter seriously and has retrained all of its technicians.
By phone, the casino spokesman told Channel 4 Action News reporter Sheldon Ingram that one technician has been fired and several others have been disciplined for the slots glitch.
Several machines were not calibrated when they arrived at the casino last year, and the techs were supposed to notify the state's bureau of Gaming Laboratory Operations to come in and authorize the machines before going into use, but they failed to call for that critical step in the process.
The Gaming Control Board described the bad payout as a rare occurrence resulting from human error.
The casino expects to be issued a fine, with the amount to be determined at the gaming board's next meeting.
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