Yeah, what the fuck is wrong with Bank of America?
The employee answer: They're great! We're the number three bank in the nation with plenty of great products with more to come! Since we're buying out everyone under the sun we're sure to become more convenient across the board.
The cynic's answer: Since we're buying out everyone under the sun we're sure to care less about the individual customer. My job will be replaced with a part time person and an ATM. Can you say "monopoly"?