My cousin works for Sprint and swears by them. As she told me, Cingular (my company) is going to some newfangled gsm technology or somesuch nonsense, so the coverage is going to be drastically reduced. She's said this for over a year or two now and I've had no problems, in fact I have great service. I'm currently on the 1000 anytime minutes with all the bells and whistles of a normal plan plus roll-over for only $40 a month.